Why Etiquette?
Manners Matter.
As a certified corporate etiquette and international protocol expert, Joy’s programs increase corporate profitability by creating a positive and productive work environment, and by reducing company and employee turnover.
A study by Harvard Business School determined that
“85% of our successes are due to our personal skills.”
Joy’s programs will generate immediate positive results, both professionally and individually.
She has seen results in
- a more positive and productive work environment.
- reduced turnover (40% of people leave their jobs because of the people they work with daily).
- significantly improved customer retention (68% of all customers change companies because of poor customer care).
- increased profitability (it costs over five times as much to get a new customer as it does to save a current customer).
With her program, you will become
- more confident in all situations.
- more at ease with yourself and others.
- an exceptional team member.
- more successful professionally and personally.
Sessions
Book a session with Joy to polish your organization from the inside out.