Why Etiquette?

Joy 9.jpg

Manners Matter.

As a certified corporate etiquette and international protocol expert, Joy’s programs increase corporate profitability by creating a positive and productive work environment, and by reducing company and employee turnover.

A study by Harvard Business School determined that
“85% of our successes are due to our personal skills.”

Joy’s programs will generate immediate positive results, both professionally and individually.

She has seen results in

  • a more positive and productive work environment.
  • reduced turnover (40% of people leave their jobs because of the people they work with daily).
  • significantly improved customer retention (68% of all customers change companies because of poor customer care).
  • increased profitability (it costs over five times as much to get a new customer as it does to save a current customer).

With her program, you will become

  • more confident in all situations.
  • more at ease with yourself and others.
  • an exceptional team member.
  • more successful professionally and personally.


Book a session with Joy to polish your organization from the inside out.